I learned another very valuable thing today from My Better Half. She is much better with people than I am, though she says she isn't.
When I want to accomplish a tash, I have a plan in hand, written down and stetched out in diagram form. I had to change one of my money access passwords and went to my local financial institution.
I approached one of the very friendly tellers and told them my problem. Then I began telling them the solution, as I carefully diagrammed on a notepad before arriving. Bad idea.
Their eyes widened like those of a deer wandering onto the highway and caught in the headlamps of truck speeding toward them. Sweat formed on their brow. They instinctively recoiled as if to flee. Their thought bubble said, "Noooo!"
Quickly backpeddling, I stopped in my tracks. I started over, asking them, "What should I do?" Good idea.
Their eyes crinkled in knowledgeable fashion. They bent toward me with a friendly air. Their thought bubble said, "I know how to help this customer."
My very minor problem was sorted out in a few minutes and I even got a few other questions answered.
When I got home and related this to my wife, she applauded my newly acquired method of acting as if I don't know anything. People are more inclined to help someone in need.
"Dumb works," says Samantha.
Saturday, January 10, 2009
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